Strutt

How To "Strutt" Series



What to do when Strutt won't install (or the incorrect version of Strutt is installed)    1/1, 1/3, 1/2, 1/4

After running the executable, instead of seeing a message box saying "Strutt Version x.x.x is now installed", nothing happens.

This appears to be caused by background Microsoft Excel processes that start up when the Strutt installer is executed and block it from completing.

It appears that other Excel Addins are the cause of this. Anecdotally, we have noticed that disabling the Projectwise Addin seems to resolve the issue for many people.

If you have any issues with installing Strutt, please try the following (or contact strutt@arup.com if the below steps do not resolve the issue).

When I open excel after installing Strutt, I get a pop-up message saying that Strutt has expired.

This message means that the new version of Strutt has not installed correctly.

Your browser may have cached the previous Strutt Installer download, so you may have just re-downloaded the old version of Strutt. Try clearing your browser cache and downloading the Strutt Installer again.

Otherwise, if you did not see the message "Strutt Version x.x.x is now installed" when you installed Strutt, follow the steps above to troubleshoot.


Comments or suggestions to
strutt@arup.com